| Our Staff and Services |
We are most pleased to announce that Tropical Villa Vacations is celebrating 15 years of exceeding guest expectations as the original and direct source for exceptional luxurious private vacation villas and homes in Hawaii. Based on the island of Maui, Tropical Villa Vacations provides personalized luxury vacation planning of extraordinary quality for discerning travelers seeking the ultimate tropical retreats. Our service is entirely custom and reflects the individual expectations of each guest. Whether you are seeking new-luxury "sophistication without pretense" or traditional-luxury with "every wish indulged" the experienced and attentive staff of Tropical Villa Vacations will accommodate your needs with exacting attention to detail.The Tropical Villa Vacations team consists of many dedicated professionals. Working together with Irene to bring you superlative service are Concierge Yvonne Nitta (former Concierge Four Seasons Olympic Seattle, and former Chief Concierge Four Seasons Resort Wailea), Reservations and Travel Services Manager Deborah Ross, Reservations Administrative Assistant & Property Manager Kiera Boles, Controller & Accounting Manager Debbie Montalvo, Accounting Assistant Jennifer Weber, Administrative Assistant Alma Bergman, Property Services Marsha Sarver, Director of Marketing Nancie Brown, Villas General Manager Lisa Carson, and Photographer/Tech/Web Manager Daniel Morgan Boone. While vacationing on Maui you won't feel as though you are on your own. We provide all guests with authentic hotel-style Personal Concierge Service so our valued guests may experience a rewarding and restful vacation complete with personalized on-island information and assistance. Tropical Villa Vacations has pre-screened all private residences and has assembled a wonderful collection of accommodations which are of extraordinary quality, ambiance and location. Tropical Villa Vacations is owned by Irene Ann Aroner. Irene has resided in sunny Kihei for twenty years, and who has been involved in the travel industry for an aggregate of thirty five years. Prior to creating Tropical Villa Vacations 15 years ago, her primary profession was as a Chief Concierge and Consulting Concierge with Four Seasons Hotels & Resorts in Seattle, Beverly Hills, Tokyo and in other cities in Asia. Irene also serves as the Principal Broker of our real estate sales and property management division, Tropical Villa Realty. Please contact Irene for individualized custom luxury travel planning and villa rental recommendations, as well as buyer representation for luxury Hawaii properties, or for vacation home management and marketing services. We are members of the following professional organizations:
These are just a few of the benefits of reserving through us!The accommodations we offer to our guests are thoroughly reviewed on a regular basis. All villas are carefully selected and feature reliable housekeeping, maintenance, useful and plentiful amenities, comfortable ambiance, and an attractive decor. We recommend and reserve only exclusive hand-picked properties that are owned or managed by dependable and cooperative sources who also care about your enjoyment, and who work together with us to ensure a good value. We anticipate the needs of our guests! Guests often remark that our photos do not fully convey the beauty of our homes. Arriving guests are often very surprised and delighted with the quality we provide! 
An array of island information will be provided upon arrival including a compendium overflowing with informative articles about touring Maui. Property specific House rules and House Instructions will guide you through the process of enjoying your vacation home. We are available to our on-island guests 7 days per week during normal business hours and by cell phone for after-hours emergency assistance. We accept personal or business checks, wire transfers, and Visa, Master Card, Amex, and Discover (bank charge recovery fee applies to card payments) |